Andrez C.

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Recent activity by Andrez C. Recent activity Votes
  • Understanding the Communication Dashboard

    Create equitable, focused communication with the Communication Dashboard. The Communication Dashboard gives managers and leaders a clear understanding of how they’re communicating with their team,...

  • Sending messages in Pathlight

    With Pathlight Inbox, you can quickly access, filter, and create drafts of your personal messages. You know exactly what to respond to, can take action easily, and can review messages you've sent ...

  • Pathlight Support Guidelines

    Standard Support Standard Support is included with subscription purchase. Standard Support is available during regular Pathlight business hours, as defined in the Business Hours section. How to con...

  • How often does my data refresh in Pathlight?

    Your Paths with API connections (e.g., Salesforce) will automatically refresh with new data every hour.  How do I know when my data was last updated? You can see the time of the last update for eve...

  • Managing 1-on-1's in Pathlight

    1-on-1s provide a structured space for managers and their reports to stay connected, coach, monitor goal progress, and achieve great results. Pathlight recommends that managers set up a 1-on-1 for ...

  • Custom Timeframes

    You can adjust the Timeframe over which a metric chart is displayed by using custom timeframes. Adjusting the timeframes in this way allows you to remove the default time frame parameters and view ...

  • How to grant Viewer access and update visibility into teams/groups

    If you would like to oversee a team, oversee teams within a group, grade QA Scorecards for a team, and create/edit goals for your team/group, then you need to have the Viewer access. Once you have ...

  • Setting up Slack integration

    With our Slack App, Pathlight will send you real-time insights about you or your team’s performance and alert you of new messages, so you’re always in the know. It's the management assistant you'v...

  • How Health Scores are calculated

    Pathlight provides Health Scores for individuals, teams, and groups. Health Scores are calculated on a scale of 0 to 100. Only the metrics that are assigned a priority level (High, Medium, or Low) ...

  • Pathlight Gifts

    Peer recognition is a common practice for reinforcing positive behavior, encouraging better performance, and motivating frontline employees. Creating a process of peer recognition is often a critic...