Andrez C.

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Activity overview

Latest activity by Andrez C.
  • Andrez C. created an article,

    Enabling Dark Mode in Pathlight

      If you would like to change how you view Pathlight, we have created the ability to activate Dark Mode! Dark mode will provide a dark background while also creating easy-to-view colors (within cha...

  • Andrez C. created an article,

    Adding a new team/group to your organization

    As your business grows, you will accumulate new team members and may need to create new teams/groups to further assist your customers. Within Pathlight, you are able to easily create new teams/grou...

  • Andrez C. created an article,

    Reviewing an appealed QA Scorecard

    As a manager/QA Specialist, sometimes you may receive an appeal to a QA Scorecard from one of your team members. Whether you need to reject or approve the appeal, Pathlight provides you the ability...

  • Andrez C. created an article,

    How to appeal QA Scorecard results

        If you have received a QA Scorecard and do not agree with the results, Pathlight gives you the ability to be able to appeal this scorecard. You will be able to write in evidence, as well as pro...

  • Andrez C. created an article,

    Viewing the Org Chart within the Pathlight mobile app

    The Pathlight mobile app makes it easy to search for your fellow team members/teams. To search within your company's Org, follow these steps: 1) Open the Pathlight app on your mobile device. If you...

  • Andrez C. created an article,

    How to send a message to your team

    Sending a message to your whole team is a great way to keep everyone on track. Share announcements, trainings, or motivational messages with your entire team Examples of common team messages Annou...

  • Andrez C. created an article,

    How to send a positive recognition message (Applause)

    Great managers celebrate their team's wins. Use Pathlight to send encouraging messages and positive feedback to your team members or to your entire team.  In Pathlight, these types of encouraging m...

  • Andrez C. created an article,

    How to sync a metric

    If you have a live data source, your metrics sync automatically throughout the day. If you have just created a metric or recently updated something in a data source that you want to see reflected i...

  • Andrez C. created an article,

    Tips for sending coaching or recognition to your team

    Use Pathlight to coach your direct reports to get them back on track or congratulate them on a job well done with an Applause message. Pathlight gives you a variety of options for rich communicatio...

  • Andrez C. created an article,

    Admin Guide

    Welcome to Pathlight What is Pathlight? Pathlight is a Real-time Performance Management (RPM) platform. We enable customer-facing teams to manage performance more efficiently than ever before. By c...