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  1. Pathlight Help Center
  2. Pathlight 101

Pathlight 101

Answers to the most frequently asked questions, tips and best practices, and helpful guides for how to use Pathlight.

QA

  • Overall QA feature review

Dashboard and Metrics

  • How Health Scores are calculated
  • Timezones in Pathlight
  • Understanding your Pathlight Health Score
  • Understanding your Health Summary
  • Custom Timeframes
  • Creating and tracking Mini Goals
See all 8 articles

Home Page

  • Utilizing Feeds
  • Adding a new team/group to your organization
  • The Pathlight Home Page
  • How to use Performance Insights
  • Starred Metrics

Inbox

  • Creating a Group Task
  • How to send a message to your team
  • Sending messages in Pathlight
  • Message templates in Pathlight
  • Pinned Messages
  • How to acknowledge a message
See all 7 articles

1-on-1's

  • Pathlight Gifts
  • 1-on-1 templates within Pathlight
  • Managing 1-on-1's in Pathlight

Settings

  • Pathlight Support - Priority Levels
  • Enabling Dark Mode in Pathlight
  • Integrating your Google Calendar
  • How to turn on browser notifications (Google Chrome)
  • How to customize your Profile
  • Understanding Pathlight daily emails
See all 9 articles

Using the mobile app

  • Viewing the Org Chart within the Pathlight mobile app
  • 1-on-1s within the mobile app
  • Mobile Settings
  • How to use your Inbox (mobile)
  • Pathlight Mobile App Download Links
  • Mobile App Login Troubleshooting
See all 7 articles

QA Scorecards

  • Reviewing an appealed QA Scorecard
  • How to appeal a Scorecard
  • How to fill out a new QA Scorecard

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