Create equitable, focused communication with the Communication Dashboard. The Communication Dashboard gives managers and leaders a clear understanding of how they’re communicating with their team, to ensure each team member is getting the guidance they need to be successful. Use the communication score and communication summary to know where to focus at a glance.
The Communication Dashboard shows the number of Mini Goals, Applause, and Coaching messages sent to each member of your team during the last 14 days.
In this article, we will go over:
- How to view the Communication Dashboard
- Understanding the Communication Dashboard
- Drilling down into the communication of your team
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How to view the Communication Dashboard
1) Go to the Dashboard tab on the left-hand side of your screen
2) Select Communication in the middle of your screen
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Understanding the Communication Dashboard
Within the Communication Dashboard, Managers, Group Managers, and Viewers will be able to look into their teams and see how much interaction leadership has had with their teams and individuals.
When viewing the Communication Dashboard, you will see 5 icons, they are:
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=1-on-1s 1-on-1s are your game plans for meetings. Use 1-on-1s to review metrics and tasks, discuss topics, and plan for success. |
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= Mini Goals Mini Goals are short-term goals that help team members stay on track. Set a short-term goal for this person. |
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= Applause messages Celebrate your team members’ accomplishments with Applause messages. What are they doing well? |
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= Coaching messages Help guide your team members with Coaching messages. What should they work on? |
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= Last 14 Days Summary The percentage of team members who have received coaching, applause, or Mini Goals from their manager in the last 7 days. |
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Drilling down into the communication of your team
Below we will go over how to view the group, team, and individual team members' communication. Within their communication tab, you will be able to see how many 1-on-1s, Mini Goals, Applause messages, Coaching messages, and their overall coverage of these items combined in the past 14 days. You will also be able to create these actions if you need to as well.
1) Go to the Dashboard tab on the left-hand side of your screen
2) Select Communication in the middle of your screen
3) Select the Group in which you would like to view (If you do not have a Group in your view, then skip this step)
4) Now select the Team in which you would like to view
5) Click the Team Member in which you would like to view
6) Within this screen, you can see all the communication that has been done with the team member in the past 14 days.
Here you will also be able to take several actions:
Note: You may have noticed the colors on the left-hand side of each action above. Green means that this action is current in the last 14 days, yellow means that this action has not been taken in the last 14 days.
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We hope this was helpful! If you have any questions or need further assistance, please submit a ticket here.