If you have a live data source, your Paths and Metric sync automatically throughout the day. If you have just created a Metric or recently updated something in a data source that you want to see reflected in Pathlight, you can manually sync a metric to see the most recent results.
How often does a Metric sync?
This often depends on the data source. Typically, connections with an API connection (e.g., Salesforce, Zendesk) will automatically refresh every couple hours.
How to sync a Metric with an API data source
Open a Path
Select the three dots menu for a Metric
Wait for spinning circle to finish
Check your updated results
Still have a question? Send a message to our Pathlight support team using the chat in the bottom right corner.