If you have a live data source, your Paths and Metric sync automatically throughout the day. If you have just created a Metric or recently updated something in a data source that you want to see reflected in Pathlight, you can manually sync a metric to see the most recent results.

FAQ

How often does a Metric sync?

This often depends on the data source. Typically, connections with an API connection (e.g., Salesforce, Zendesk) will automatically refresh every couple hours.

How to sync a Metric with an API data source

  1. Open a Path
  2. Select the three dots menu for a Metric
  3. Select Sync
  4. Wait for spinning circle to finish
  5. Check your updated results

Still have a question? Send a message to our Pathlight support team using the chat in the bottom right corner.

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