If you have a live data source, your Paths and Metric sync automatically throughout the day. If you have just created a Metric or recently updated something in a data source that you want to see reflected in Pathlight, you can manually sync a metric to see the most recent results.
How often does a Metric sync?
This often depends on the data source. Typically, connections with an API connection (e.g., Salesforce, Zendesk) will automatically refresh every couple hours.
How to sync a Metric with an API data source
- Open a Path
- Select the three dots menu for a Metric
- Select Sync
- Wait for spinning circle to finish
- Check your updated results
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